Mungo Elms Spine Savvy Product ready

A medical device expert turning product manager.

A medical device with a digital screen is centrally positioned. It is surrounded by a booklet, a package of medical supplies, and a power cable with an adapter. The booklet and package feature text.

About

Nothing makes me happier than working with people to find simple solutions to complex problems. I have spent the last 7 years working in Medical Devices finding the right product solution for Spinal Surgeons and conceptualising, developing and improving educational products for sales people and surgeons alike.

I want to move to software product management so I can continue to develop market leading products

Professional Experience

My most impactful projects

Created an Onboarding Tracker

I identified a need for tracking skills development for new starters as well as a need to map out their onboarding to improve efficiency
I developed an onboarding tracking tool that was refined with user feedback
It reduced onboarding time by 33% after roll out

Asset Analysis: Business Case

I manage an annual budget of several £100k each year
I analysed the use of stock in our various accounts as well as sales activity to identify where we can use education to win business
I used these insights to create a business case for £180k and successfully gained the funding

Created Brand New Customer Education Offering

I created a roadmap that aligned with company strategy for the education of customers on our key products.
The development required buy in from the Sales Director, Marketing Lead, Education Director and Sales Management
I used customer focus groups to understand their educational requirements
Our 8 courses have received an average NPS of 95

Process Improvement Through User Research

I wanted to improve course application rate throughout the company
I conducted user research to establish that application process was cumbersome
I developed a new process, tested it with users, and refined it
Applications improved by 50% after launch

For more information, why not download a copy of my CV

Mungo has a proven track record of being able to work with multiple stakeholders to develop the right solution. He created the roadmap and then executed on an entirely new educational offering for the JnJ Spine team which led to growth for the first time in years

Luke Evans

★★★★★